Is Charter And Spectrum The Same Thing

Is Charter And Spectrum The Same Thing – When Chad Pierce and his family bought a new home this year, they were sure of one thing: Internet connectivity wouldn’t be a problem.

“The first thing we did was go to the [Charter] Spectrum website and type in the address,” Pierce told Ars, recalling the day last summer when he and his family saw the house in Newaygo, Michigan, that they eventually bought. .

Is Charter And Spectrum The Same Thing

Charter’s website states that Internet access is available at the address. But Pierce wanted to be more serious. “I’ve read stories that [Internet service providers] websites aren’t always accurate,” he said. So he called Charter customer service and was told the same thing, that internet was available.

Charter Spectrum Reveals Tv Customer Losses Tied To Disney Dispute

With those words of reassurance, Pierce and his wife promised to have the house built and closed at the end of August. Pierce then called Charter again to set up Internet service, but there were no problems. Pierce made an appointment by phone and received an email confirming the appointment for Tuesday, September 5 from 2-3 p.m.:

The email also provided Pierce with the order number, account number and details of the initial and monthly payments. But when September 5 came, he was very afraid.

“That Tuesday, 45 minutes before the meeting, the dispatcher called me and said the house was too far out of the way,” Pierce said.

Internet access was impossible, and Charter did not add Internet until the Pierce family paid $16,000 to cover the company’s major construction costs. The building is about 550 feet from the road, Pierce said.

Spectrum Internet Review: Straightforward Cable Internet Done Well

Pierce now has internet service from a local broadband provider (more on that later). But his tests show a problem we’ve written about repeatedly: An ISP (such as Comcast) tells a new homeowner that service is available, but then demands thousands of dollars in construction fees on top of regular monthly maintenance. allegations. In a previous story, Charter told a man who was building a house in Wisconsin that he could maintain it, but then told him he had to pay $117,000.

When Ars contacted Pierce, a Charter spokeswoman confirmed that Pierce would pay the construction costs to get online. But Charter did not explain why the company told Pierce the job was available.

“We are investigating why the customer’s address worked, allowing him to make an appointment,” a Charter spokesperson told us in early November. “So he can’t work now: his house is about 2,000 miles away from the place closest to the grid, and the total cost of adding to his house is $18,000 including labor, materials, permits, etc. “We visited the site twice and he was certain there was no Short or cheap way.

We have contacted Charter several times since receiving these clarifications, but have yet to receive an answer as to why the company is planning to build a building it cannot handle. Charter is the second largest internet company in the United States after Comcast.

Charter Introduces Spectrum One, A New Era Of Connectivity

The charter incident was disappointing in other ways as well. After being told he would pay $16,000 for the building, Pierce asked Charter to write down his estimates. Charter then provided a written estimate of about $2,300, but the name and address listed on the estimate were in a different city.

The other address estimate “was sent to Mr. Pierce in error,” Charter told Ars. Charter said the price of $16,000 was correct.

Pierce suggested installing the pipeline himself to reduce construction costs, but that was not possible. “We don’t have customers installing the conduit or network elements,” Charter told Ars.

Pierce also contacted Charter for the online business, but “they wouldn’t help me because Comcast had the commercial rights to my building,” he said. Pierce then called Comcast’s Internet division, but was told his home was not supported, he said.

What’s Going On With Disney And Charter Communications?

Pierce also has a landline from a small company, but the company can’t provide DSL internet to his home, he added.

Pierce and his wife have a daughter with a problem, and his wife’s parents have moved to another house. Pierce’s mother-in-law works from home and needs fast internet.

Fortunately, this story had a happy ending thanks to donors from the municipality. After learning that Charter only provided services for $16,000, Pierce learned about NCATS, or Newaygo County Advanced Technology Service, a large-scale network run by the local school district.

The service is wireless and the speed isn’t the same as Charter, but it’s great for Pierce and his family.

Media Confidential: Disney Versus Charter: Pay Tv Ecosystem Is ‘broken’

“Wireless broadband was introduced in response to the growing demand for broadband services in Newaygo County,” NCATS says on its website. “Wireless Internet has become a public service that provides very low-cost, low-cost services to homes and businesses that cannot afford traditional services.”

NCATS wanted Pierce to pay for construction, but that was only a small portion of what the charter wanted. To receive the wireless network signal, a 50-foot tower had to be installed on its grounds. NCATS had a tower that was already in use and the company paid Pierce $1,300 for the tower and installation.

An Ethernet network runs from a receiver at the top of the tower to Pierce’s home, offering speeds of 20 Mbps down 3 Mbps for $70 a month. Those speeds are well below the current federal broadband standard, “but they are fully compliant,” Pierce said. “We had Comcast [at our original home] and had speeds of 50 or 70 Mbps. The 20 speeds we had seemed fine.”

If it weren’t for NCATS, “we would have to pay the charter, there’s no doubt about that,” Pierce said. Telephone or satellite communications cannot provide the reliability, low-frequency and data distribution that families need. NCATS’s service includes unlimited data.

Spectrum Vs. Xfinity 2023: Which Is Better?

Pierce also believes that public Internet use will protect him from the negative effects of repealing net neutrality laws. With the FCC rules repealed, “a lot of bad things could happen in our community because of the lack of providers,” he said. But as an NCATS client, “I feel protected.”

Pierce spoke to local authorities about his situation, but was unable to do anything to force Charter to extend the network to his home. One hurdle is Michigan’s Uniform Local Video Franchise Act, which prevents localities from setting universal requirements that force cable companies to build their networks into every home.

While cable companies don’t provide service to everyone in a given city, these companies have struggled with the growth of municipal broadband that can fill the gaps. About 20 states have laws prohibiting Internet services in urban areas.

Michigan is one of the states with a law that requires public agencies to submit competitive bids before awarding phone contracts and only allows them to move forward if they receive fewer than three bids. The law also prohibits government agencies from providing communications outside their borders.

Disney Vs. Charter Spectrum: Class Action Lawsuit Filed

Disclosure: Advance/Newhouse Partnership, which owns 13 percent of Charter, is a division of Advance Publications. Advance Publications is owned by Condé Nast, which owns Ars Technica.

John Brodkin John has been a reporter for Ars Technica since 2011, covering a wide range of communications and technology issues. John graduated from Boston University with a degree in journalism and has worked as a journalist for more than 20 years. STAMFORD, Conn. – Charter today announced a new era for customers with the launch of Spectrum One for new and existing subscribers around the world. All their markets. Spectrum One combines Spectrum Internet®, Advanced WiFi and Unlimited Spectrum Mobile to provide uninterrupted, reliable and secure Internet connections at home and abroad with the fastest Internet speeds in the US at an exceptional price.

“With Spectrum One, we have created the first global broadband solution to support today’s wireless world,” said Adam Ray, senior vice president and chief commercial officer at Charter. “As the cable industry grows and dominates TV, instead of connecting and saving consumers money through wired audio, we are now combining our successful mobile services with Internet and Wi-Fi processing to make our customers’ connected devices work better. Faster, safer and cheaper than ever before.”

The launch of Charter’s Spectrum One comes at a time when consumer demand for the Internet is increasing everywhere. Today Charter has more than 450 million devices connected to its network, and in the third quarter of 2022, the company’s offline video customers will use about 700GB of data per month, with about a quarter of those customers using a terabyte or more. From monthly data. Additionally, more than 85 percent of mobile customer transactions occur over Wi-Fi, reflecting how consumers use their wireless devices. Spectrum One is designed to support this level of connectivity now and into the future.

Answering The 5 Biggest Questions From The Espn Spectrum Deal

Are charter and spectrum the same, charter and spectrum the same, is internet and wifi the same thing, is spectrum and charter the same thing, is charter communications and spectrum the same, is spectrum and charter communications the same company, is spectrum same as charter, are charter and spectrum the same company, is charter communications the same as spectrum, charter and spectrum the same company, is charter and spectrum the same, is charter and spectrum the same company